👋 Welcome — I'm Robin Williams.

This newsletter is for digital agency owners who never planned to run a business… but here they are, doing exactly that.

You might’ve started out as a designer, developer, marketer — someone who got good at the craft. But now you find yourself juggling operations, people, pricing, delivery, and growth — often while trying to still do the work you love.

That’s where I come in.

🟢 Who it's for

This publication is built for agency founders and leaders who:

  • Are juggling multiple roles and want to simplify operations

  • Care about culture, team health, and sustainable growth

  • Don’t want “business strategy” with fluff — they want sharp, useful insight

  • Want to future-proof their agency without losing what made it special

🤝 I’m not a guru. I’m not a traditional consultant.

I've always considered myself more of a facilitator — someone who helps you see clearly, make better decisions, and get things done. Not just a consultant who gives instruction, but doesn’t build it with you.

I’ve worked in, and alongside, agency teams for years. Guiding founders through chaos, crises, and the daily realities of growing an agency business.

Here is where I create and share my insights, tools, playbooks, and business growth experiments that actually work in the real world — not just in theory.

🧠 What you'll get when you subscribe

This is a bi-weekly publication packed with:

  • 💡 Field Notes — tested lessons and insight from active client work

  • 🔁 Operations tools — spreadsheet calculators, guides, and resources to reduce friction

  • 🛠️ Agency Playbooks* — practical templates and tools you can use right away

  • 📊 Quarterly Insight Reports* — distilled trends and ideas shaping the agency landscape

  • 🎯 Occasional experiments in group support*, accountability, and live Q&As*

    Check out my resources page here

    *Paid subscriber access only

🔑 Why subscribe?

Because you're probably not getting the support you actually need right now.

This newsletter isn’t just more agency related content — it’s a space where you can borrow clarity, frameworks, and decision-making tools.

So you spend less time firefighting and more time building something you’re proud of.

Some of it will be free to access. Some of it will be for paid subscribers only. But all of it will be grounded in care, honesty, and real agency experience.

Subscribe now

And get the next agency playbook direct to your inbox.

Let’s build smarter, calmer, and clearer — together. ⬇️

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Remember, you’re not alone

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Subscribe to Field Notes for the Creative Operator

Real-world insights, tools, playbooks, and systems for agency owners who’d rather build than burn out. Guided notes from inside real agency businesses - field tested, not theory.

People

I help creative founders run sharper, saner digital agencies. Sharing real tools, templates, and behind-the-scenes playbooks from active client work.